House Rules

At Gemini Hair Studio, we like all our clients to feel relaxed when they visit.

We want everyone to have the best possible experience so we ask you to follow a few HOUSE RULES.

  • Try to keep on time – Gemini make a special effort to be on time for our clients, so please let us know if you are running late or can’t make your appointment.
  • If you can’t make an appointment just give us a call – we know sometimes life doesn’t always work out the way you have planned. please give us as at least 24hrs notice if you can’t make your appointment.
  • Let us know if you need to reschedule – we require 48 hours notice for all cancellations and booking amendments.
    • Less than 24 hours notice and “no shows” will be charged 100% of the reserved service amount.
    • Please inform us of any reduced changes to your booked services or you may still be charged for the full reserved service.
    • Due to the amount of recent “no shows” deposits will now be taken at time of booking to secure your appointment. Repeat offenders will be charged full price at time of booking.
  • Mobile phones and devices – We all love our gadgets at Gemini but please keep them on silent when you are in the Salon. We want all our clients to relax and enjoy their treatment.
  • Our Staff & Our Clients – We work hard to be polite and courteous to our clients, so please help us by doing the same. If you are not happy with anything about your visit ask to speak to our Manageress or Salon Director who will be happy to help.
  • Children under 16 years – Gemini are one big happy family and love Children, but we ask that all children under 16 years old are accompanied by an adult. Also we ask all our parents and guardians to keep an eye on their little ones whilst in the salon so we can give our clients the best experience possible.
  • Milkshake hair colour – We are delighted to have the Milkshake hair colour back in the salon, please make sure you read our T&C’s before you have this product. We will ask you to sign a copy of the terms and conditions before we colour! Click here to download a copy of our form.
SSarah FaulknerARAH FAULKNER | SALON DIRECTOR 

“If you have any suggestions about how 
Gemini can improve our service or 
product, please let us know. We can only be the best if we know how to be better.”